NorthPoint Domain

Flex Your Site’s Muscles

Take advantage of NorthPoint Domain’s Internet tools to save time and money

A web presence is a great way to promote your organization and its services to the community at large. But it can go beyond offering basic information and help increase efficiency and patient satisfaction and save time and money. NorthPoint Domain’s Internet tools are designed to do some of the heavy lifting by automating certain tasks, freeing you and your staff to do what you do best—provide care. Here are some of the ways you can benefit.

  • Encourage patients to complete and submit secure electronic registration forms before their appointments, which can help eliminate waiting room time. Patients arrive having already completed and submitted these forms, which keeps the line of patients moving and leads to increased patient satisfaction. In addition, the information is legible, which spares practitioners the need to decipher handwriting.
  • Use NorthPoint’s Secure Message Center to enable patients to securely request appointments and prescription refills, as well as ask non-urgent medical questions. This reduces the amount of time your administrative staff needs to spend on the phone and helps them respond to patient requests more efficiently.
  • Use e-Packets to send information to patients electronically at key points of care delivery, such as pre- or post-procedure. Sending e-Packets instead of mailing information saves production and postage costs and staff time.
  • Reach consumers, patients, or referring clinicians with our Practice Marketing Center (PMC). The PMC is an easy-to-use tool for creating electronic communications that are branded to your organization. The result is a professional, targeted message that communicates effectively and reduces production and mailing costs.
  • Encourage patients to use your web presence to find basic but important information about your organization, such as locations, directions, hours, and insurance information, which will reduce the number of calls fielded by office staff.
  • Encourage patients to register online for any screening or educational events you hold.

For more information about integrating any of these services into your organization’s workflow, contact your Member Services Advisor at (800) 603-1420.